Terms and Conditions

 

Order Confirmation

Once you’ve placed an order, you’ll receive a confirmation email of your order and you will be provided with an invoice. This will not necessarily mean that your payment was processed. Once your payment has cleared we will ship your item promptly within 1-2 business days at most. We have all the items listed in stock available and ready for direct shipment.

Tracking your order

We ship internationally and globally with the most suited carrier. You will be provided with a tracking number. During check out you get several shipping options. For international orders outside Europe, we recommend tracking and trace and signed for delivery.

Customs and fees

Custom fee and additional taxes are not included in the price. The customer is at all times responsible for these fees and additional charges. We will however do our utmost best to provide you with a positive shopping experience.

VAT

As these items are sold from our pre-owned collection, there is no VAT specified. Please note, that it might by possible that upon delivery, you will be charged with custom charges and/or additional fees and/or additional taxes and costs. The item price does not include any of these costs and does not include shipping costs to your location. These costs are the buyers responsibility and are not included in the item price. We price our items to its value regarding the current market.

Shipping and handling

Please make sure if you are paying for your order through PayPal that the shipping address matches the address stated in PayPal. You can change this yourself. We are shipping to the address known by PayPal.

Cancellations

Please cancel your order within 48 hours after placing your order. Your order is placed when we have sent you a confirmation email regarding your order and purchase.

Your order will also be cancelled if you’ve requested an invoice and/or are paying manually for your order by bank wire etc. If we haven’t received your payment within 7 days (receipt date), we will also cancel your order automatically.

Returns

We are gladly accepting returns within 14 days from its receipt. Please contact us first before sending out your parcel. Shipping costs for returning your item, won’t be refunded. You can drop us an email at: hello@charmedplannerlife.com if you’d like to return your item or planner. After 14 days, all sales are final. Costs for shipping are not refunded. We will only refund the item, once received.

 

Also read the following:

 

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